Terms of Use Policy
What do we do?
Manufacturing Connections Limited (MCL) is committed to protecting and respecting your privacy. This notice sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us.
Who we are and what we do
MCL is a market leading and independently owned online membership network designed to support manufacturers through innovation, collaboration and empowerment. Leveraging cutting-edge AI technology, our platform unites the manufacturing community, addresses critical challenges and unlocks potential growth.
MCL aims to improve awareness, enhance productivity, streamline operations, and foster sustainable practices and support manufacturers in achieving excellence. We specialise in the promotion of members via online and social media channels. We operate in England and overseas. We are NOT a recruitment company and offer no financial advice.
MCL aims to improve awareness, enhance productivity, streamline operations, and foster sustainable practices and support manufacturers in achieving excellence. We specialise in the promotion of members via online and social media channels. We operate in England and overseas. We are NOT a recruitment company and offer no financial advice.
Types of Data We Collect
In order to provide the best possible opportunities to our members, we need to process certain information. We only ask for details that will genuinely help us to help members collaborate, find new opportunities, such as name, contact details, company details, products and services, employment details.
If you are a Manufacturing Connections client, we need to collect and use information about you, or individuals at your organisation, in the course of providing you with our services. This can include promotion of your products and services to our members.
Manufacturing Connections Limited will also store information relating to previous dealings with us, including email and telephone communications and recent introductions via the platform.We collect a limited amount of data from the users of our website which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the most popular referrers and website responsiveness. You can read more about this in our Cookies Policy.
If you are a Manufacturing Connections client, we need to collect and use information about you, or individuals at your organisation, in the course of providing you with our services. This can include promotion of your products and services to our members.
Manufacturing Connections Limited will also store information relating to previous dealings with us, including email and telephone communications and recent introductions via the platform.We collect a limited amount of data from the users of our website which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the most popular referrers and website responsiveness. You can read more about this in our Cookies Policy.
Acceptable Behaviour in Online Chat Groups
In our online chat groups, respectful and constructive communication is paramount to maintaining a supportive and engaging community. Participants are expected to interact with others in a manner that is respectful, inclusive, and conducive to a positive discussion environment. This includes refraining from any form of harassment, abuse, or discrimination based on race, gender, religion, nationality, sexual orientation, age, or disability. Additionally, spamming, phishing, and the dissemination of harmful or illegal content are strictly prohibited. MCL reserves the right to take immediate action against any individual who violates these principles, which may include the removal of offensive content, temporary or permanent suspension of participation privileges, and, if necessary, escalation to relevant authorities. Our commitment is to provide a safe and welcoming space for all members to share, learn, and connect, and we appreciate your cooperation in upholding these standards.
User Accounts
To access some features of the Site, you may have to register for an MCL user account. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage the use of "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. You must notify MCL immediately of any breach of security or unauthorized use of your account. MCL will not be liable for any losses caused by any unauthorized use of your account.
By providing MCL your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt-out by following the unsubscribe link in the email.
By providing MCL your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt-out by following the unsubscribe link in the email.
User Content
Some areas of the Service allow users to post feedback, comments, questions, and other information ("User Content"). You are solely responsible for the User Content that you upload, publish, display, link to, or otherwise make available (hereinafter, "post") on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content.Intellectual Property Rights
All the content on the MCL website, including, without limitation, the text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of MCL or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of MCL.
All the content on the MCL website, including, without limitation, the text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of MCL or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of MCL.
Acceptable Behaviour in Discussion Forums / Labs
MCL is committed to fostering a constructive and respectful environment in all discussion forums and labs. Participants are expected to interact with professionalism, courtesy, and respect for all members. Acceptable behavior includes, but is not limited to, providing helpful information, asking relevant questions, and sharing experiences in a manner that contributes positively to the community.
Offensive language, personal attacks, discriminatory remarks, and the dissemination of false or misleading information are strictly prohibited. MCL reserves the right to remove or edit content that violates these standards and to block or restrict access to offenders from further participation in the forums or labs. Our goal is to ensure that our discussion spaces remain a safe and enriching experience for everyone involved, encouraging open dialogue and mutual respect.
By participating in MCL’s discussion forums and labs, users agree to adhere to these guidelines for acceptable behavior. MCL takes violations seriously and will take appropriate action to maintain the integrity and positive atmosphere of our community spaces. This may include issuing warnings, removing content, or, in severe or repeated cases, terminating or suspending user accounts. We appreciate your cooperation in making our forums and labs productive, inclusive, and respectful environments for all members.
Offensive language, personal attacks, discriminatory remarks, and the dissemination of false or misleading information are strictly prohibited. MCL reserves the right to remove or edit content that violates these standards and to block or restrict access to offenders from further participation in the forums or labs. Our goal is to ensure that our discussion spaces remain a safe and enriching experience for everyone involved, encouraging open dialogue and mutual respect.
By participating in MCL’s discussion forums and labs, users agree to adhere to these guidelines for acceptable behavior. MCL takes violations seriously and will take appropriate action to maintain the integrity and positive atmosphere of our community spaces. This may include issuing warnings, removing content, or, in severe or repeated cases, terminating or suspending user accounts. We appreciate your cooperation in making our forums and labs productive, inclusive, and respectful environments for all members.
Acceptable Behaviour in Online Chat Groups
In our online chat groups, respectful and constructive communication is paramount to maintaining a supportive and engaging community. Participants are expected to interact with others in a manner that is respectful, inclusive, and conducive to a positive discussion environment. This includes refraining from any form of harassment, abuse, or discrimination based on race, gender, religion, nationality, sexual orientation, age, or disability. Additionally, spamming, phishing, and the dissemination of harmful or illegal content are strictly prohibited. MCL reserves the right to take immediate action against any individual who violates these principles, which may include the removal of offensive content, temporary or permanent suspension of participation privileges, and, if necessary, escalation to relevant authorities. Our commitment is to provide a safe and welcoming space for all members to share, learn, and connect, and we appreciate your cooperation in upholding these standards.
Career Development and Learning Opportunities Disclaimer and Indemnification
MCL Pathways is designed to offer information and guidance on career development and learning opportunities within the manufacturing sector. While we strive to provide up-to-date and accurate information, it's important for users to acknowledge that MCL is not responsible for the direct outcomes of any career decisions or educational pursuits undertaken based on the information provided through Pathways. We encourage users to conduct thorough personal research and seek advice from career counselors or educational advisors before making significant commitments or changes to their career paths. By accessing and using the Pathways feature, users agree to indemnify and hold MCL harmless against any claims, damages, or liabilities arising from their reliance on the information provided or any decisions made based on such content. MCL aims to support your professional growth and learning journey but emphasizes the importance of personal due diligence and professional guidance in these endeavors.
Financial and Tax Advisory Disclaimer
MCL provides a platform for connecting the UK manufacturing sector with resources, insights, and networking opportunities. It's important to note that MCL is not a financial advisor or tax advisor and does not offer financial or tax advice. The information provided on our platform, including but not limited to financial products, services, or strategies, is for general informational purposes only and should not be considered as professional advice. Users and members are strongly encouraged to seek their own professional advice from qualified financial or tax advisors to make informed decisions tailored to their personal or business financial circumstances. MCL assumes no responsibility for decisions made based on information obtained from our platform or through our services.
AI Use Disclaimer and Indemnification
MCL employs Artificial Intelligence (AI) to enhance various features and services offered through our platform, aiming to facilitate operational efficiencies and innovative solutions for the UK manufacturing sector. While AI-driven tools, such as Compliance AI and ServiceMatch, are designed to support and augment decision-making processes, it is crucial to understand that they do not replace the need for professional judgment or expert advice. Users should exercise caution in their reliance on AI-generated insights and are strongly advised to seek professional advice or consult trusted sources of information for critical decisions. MCL shall not be held liable for any actions taken, or decisions made based on AI-generated content or recommendations. By using our platform, users agree to indemnify MCL against any claims or damages arising from the use of AI tools and services. We encourage our users to approach AI as a supplementary resource, reinforcing rather than replacing, their professional advisory channels.
Explorer Directory Use and Disclaimer
The MCL Explorer directory is a curated platform designed to facilitate connections within the manufacturing sector, offering users the opportunity to discover and engage with a wide range of professionals and organizations. While MCL endeavors to ensure the accuracy and reliability of the information listed, the responsibility for the content of each profile rests solely with the profile owner. Users of the MCL Explorer directory are advised to exercise due diligence and verify the information presented before making any professional or business decisions based on these listings.
MCL expressly indemnifies itself from any inaccuracies, errors, or misleading information contained within the profiles listed in the Explorer directory. Furthermore, MCL reserves the right, at its sole discretion, to remove, suspend, or edit a listing in the Explorer directory that is found to be in violation of our terms of use, including but not limited to, the use of inappropriate content, false representation, or any form of misuse that could harm other users or the integrity of the directory itself. By accessing and using the MCL Explorer directory, users acknowledge and agree to these terms, accepting that reliance on any information within the directory is at their own risk.
MCL expressly indemnifies itself from any inaccuracies, errors, or misleading information contained within the profiles listed in the Explorer directory. Furthermore, MCL reserves the right, at its sole discretion, to remove, suspend, or edit a listing in the Explorer directory that is found to be in violation of our terms of use, including but not limited to, the use of inappropriate content, false representation, or any form of misuse that could harm other users or the integrity of the directory itself. By accessing and using the MCL Explorer directory, users acknowledge and agree to these terms, accepting that reliance on any information within the directory is at their own risk.
ServiceMatch Use, Content Responsibility, and User Conduct Disclaimer
ServiceMatch, offered by MCL, facilitates connections between manufacturing businesses and service providers to encourage collaboration and project engagement. All content within ServiceMatch, including user profiles and project postings, is under the sole responsibility of the individual or entity that creates it. MCL does not endorse or affirm the accuracy, completeness, or reliability of any information provided on ServiceMatch, nor does it vouch for the qualifications, quality, or legality of the services or projects listed.
Users must undertake their own due diligence and exercise prudent judgment when interacting with others on the platform. Engagement with any service provider or project on ServiceMatch is at the user's own risk. Accordingly, users agree to indemnify and hold harmless MCL from any claims, damages, losses, or liabilities arising from their interactions on ServiceMatch, including but not limited to transactions or communications with other users.
MCL expressly reserves the right, at its sole discretion, to suspend, delete, or modify any content posted on ServiceMatch that is found to violate our terms of use, exhibit bad behavior, or is otherwise deemed inappropriate, fraudulent, or harmful to other users or the integrity of the platform. This action may be taken without prior notice to ensure the safety, security, and quality of the ServiceMatch environment.
By utilizing ServiceMatch, users acknowledge and accept these conditions, recognizing that MCL’s primary role is to provide a platform for connection and not to mediate or arbitrate disputes between users or guarantee the success of any project or service engagement initiated through ServiceMatch.
Users must undertake their own due diligence and exercise prudent judgment when interacting with others on the platform. Engagement with any service provider or project on ServiceMatch is at the user's own risk. Accordingly, users agree to indemnify and hold harmless MCL from any claims, damages, losses, or liabilities arising from their interactions on ServiceMatch, including but not limited to transactions or communications with other users.
MCL expressly reserves the right, at its sole discretion, to suspend, delete, or modify any content posted on ServiceMatch that is found to violate our terms of use, exhibit bad behavior, or is otherwise deemed inappropriate, fraudulent, or harmful to other users or the integrity of the platform. This action may be taken without prior notice to ensure the safety, security, and quality of the ServiceMatch environment.
By utilizing ServiceMatch, users acknowledge and accept these conditions, recognizing that MCL’s primary role is to provide a platform for connection and not to mediate or arbitrate disputes between users or guarantee the success of any project or service engagement initiated through ServiceMatch.
Trademarks
MCL’s trademarks and trade dress may not be used in connection with any product or service that is not MCL’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MCL. All other trademarks not owned by MCL that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MCL.
Compliance with Laws
The user agrees to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of our service and your purchase of products or services through our site. MCL may, in its sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If MCL becomes aware, through a complaint or otherwise, of any potential or suspected violation of these Terms or our privacy policy ("Privacy Policy"), MCL may (but is not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation MCL may suspend services to any customer being investigated and/or remove any material from MCL’s servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms or the Privacy Policy could be subject to criminal or civil penalties.
The use of the website and services is at your own risk. The website and services are provided on an "as is" and "as available" basis. MCL expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. MCL makes no warranty that the services will meet your requirements; the services will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the services will be accurate or reliable; the quality of any products, services, information, or other material purchased or obtained by you through the services will meet your expectations; or that any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
No advice or information, whether oral or written, obtained by you from MCL or through or from the services shall create any warranty not expressly stated in the terms.
Limitation of LiabilityYou expressly understand and agree that MCL shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if MCL has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
The failure of MCL to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
The use of the website and services is at your own risk. The website and services are provided on an "as is" and "as available" basis. MCL expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. MCL makes no warranty that the services will meet your requirements; the services will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the services will be accurate or reliable; the quality of any products, services, information, or other material purchased or obtained by you through the services will meet your expectations; or that any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
No advice or information, whether oral or written, obtained by you from MCL or through or from the services shall create any warranty not expressly stated in the terms.
Limitation of LiabilityYou expressly understand and agree that MCL shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if MCL has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
The failure of MCL to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
Indemnity
You agree to indemnify and hold MCL, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries, and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against MCL by any third party due to or arising out of or in connection with your use of the Site.
Revised Terms of Payment and Cancellation of Membership
Membership subscriptions to MCL are governed by specific terms of payment and cancellation policies. For memberships and services billed via invoice, payment must be made within 14 working days from the date of the invoice. Failure to meet these payment terms may result in the suspension or termination of the membership and access to MCL services.
Members wishing to cancel their subscription are required to provide MCL with written notice of cancellation at least one month prior to the desired termination month. For example, if a member wishes to terminate their subscription at the end of June, MCL must receive the cancellation notice by the end of April at the latest. This policy ensures that members are fully aware of their obligations and helps manage the termination process smoothly.
Upon cancellation, members will not be entitled to a refund of any membership fees already paid, except as expressly provided in the terms of the subscription or as required by applicable law. MCL reserves the right to amend subscription fees and payment terms, providing advance notice to existing members to reflect changes in the services offered or in response to market conditions.
Members are encouraged to review their subscription details regularly and contact MCL directly with any inquiries or concerns regarding payment and cancellation terms.
Members wishing to cancel their subscription are required to provide MCL with written notice of cancellation at least one month prior to the desired termination month. For example, if a member wishes to terminate their subscription at the end of June, MCL must receive the cancellation notice by the end of April at the latest. This policy ensures that members are fully aware of their obligations and helps manage the termination process smoothly.
Upon cancellation, members will not be entitled to a refund of any membership fees already paid, except as expressly provided in the terms of the subscription or as required by applicable law. MCL reserves the right to amend subscription fees and payment terms, providing advance notice to existing members to reflect changes in the services offered or in response to market conditions.
Members are encouraged to review their subscription details regularly and contact MCL directly with any inquiries or concerns regarding payment and cancellation terms.
Changes to Terms
MCL reserves the right, in its sole discretion, to change the Terms under which www.manufacturingconnections.com is offered. The most current version of the Terms will supersede all previous versions. MCL encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
MCL welcomes your questions or comments regarding the Terms:
info@manufacturingconnections.com
Registered Office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQEffective as of 1st March 2024
info@manufacturingconnections.com
Registered Office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQEffective as of 1st March 2024